"When my accident took place I contacted Thompsons Solicitors and from day one they were superb – I can't thank them enough.
"I'm a support worker and at the time, I was in a meeting room taking the minutes when a heavy picture fell from the wall and hit me on my head and shoulder. It was very painful and I was badly hurt. I was out of work for 6 months; before that my sickness record was excellent so this was very upsetting to me and my family.
"I've been a member of UNISON for 17 years so I knew of Thompsons and promptly gave them a call. In less than a year, they helped me to secure £10,000 compensation to cover my injuries and my loss of earnings. I lost out on weekends too as well as the bonuses paid out to staff during that time. So it's well deserved but I'm also very grateful that their dedicated and professional support helped to make the whole process so smooth and hassle-free for me.
"My solicitor was so informative and gave me lots of insight. Even in her absence, her support staff were brilliant.
"Most importantly, I didn't have to pay any fees or commission. Every penny of the compensation came to me, for which I'm very grateful."